Typically an urgent care is used for those situations that require prompt attention, but are not life threatening. Emergency rooms/departments are for serious and potentially life threating situations.
SEEK HELP AT URGENT CARE FOR:
upper respiratory infection
urinary tract/bladder infections
SEEK HELP AT THE EMERGENCY DEPARTMENT FOR:
It's important to recognize when your symptoms require immediate actions. If you experience chest pain, shortness or breath, numbness, paralysis, difficulty with speech, seizures, be sure to call 911.
Children's health concerns often follow different criteria, especially regarding infants. Premature babies and children with a history of severe respiratory illness should be treated in the emergency department whenever they are sick.
For acute health issues that are neither urgent or emergent, your primary care physician or the office's PA or NP should be your first line of defense.